Your cables, spokes, and chain will stretch, and bolted connections can become loose. Always have a certified, reputable bike mechanic perform a thorough and comprehensive inspection of your BGB eBike within the first 100-150 miles (150-200 km) (depending on riding conditions such as total weight, riding characteristics, and terrain). Regular inspections are particularly important for ensuring that your BGB eBike remains safe, fully functional and operational.

Basic eBike Care

To ensure safe riding conditions you must properly maintain your BGB eBike. Follow these basic guidelines and see a certified, reputable bike mechanic at regular intervals to ensure your bike is safe for use.

• Properly maintain batteries by keeping them fully charged when between uses. See the Long-Term Battery Storage section for information on storing the battery for longer than two weeks between rides.
• Never immerse or submerge the bike or any components in any liquid.
• Check wiring and connectors to ensure there is no damage and the connectors are secure.
• Keep your BGB eBike clean. Use a mild, non-corrosive detergent and damp cloth to wipe the frame.
• Store your BGB eBike in a dry, secure location. Never leave your BGB eBike in the rain or exposed to weather or materials or elements that could damage your BGB eBike. If your do ride in wet conditions, immediately dry your BGB eBike at the earliest convenience and apply anti-rust treatment to the chain and other unpainted steel surfaces.
DO NOT use your BGB eBike on the beach or in coastal areas. Exposure to salt, which is very corrosive. Damage from corrosion is not covered under warranty.
• Regularly clean and lubricate all moving parts, tighten components, and adjust as required.
• Regularly inspect all pre-attached and optional component hardware to ensure proper and secure attachment as well as good working condition.

Recommended Service Intervals

Regular care, inspection, and maintenance are critical to ensure your BGB eBike functions as intended.

Recommended service intervals are meant to be used as guidelines. Real-world wear and tear, and the need for service, will vary with conditions of use.

We generally recommend inspections, service, and necessary replacements are performed at the time or mileage interval that comes first in the following table.

This is only a guide. Consult a certified, reputable bike mechanic if you have any doubts or concerns. ALWAYS replace any damaged or broken components.

Weekly or every 100-200 miles (150-300 km)

Inspect and Service

  1. Check your bicycle for damage or faults and any signs of wear and corrosion.
  2. Check/adjust all components, accessories, nuts, and bolts are secure and have not become loose, moved, or changed from their intended position.
  3. Check tyre pressure. Inflate/deflate your tyres, if necessary.
  4. Clean your bicycle as described above.
  5. Adjust any parts of the bicycle that may have come loose or that may have moved or changed from their normal position.

To Do

  • Consult a certified, reputable bike mechanic if you have any doubts or concerns.
  • Replace any damaged, worn or broken components.

Monthly or every 250-750 miles (400-1200 km)

Inspect and Service

  1. Check the points raised in the schedule above.
  2. Check your brakes including brake pad alignment, brake cable tension.
  3. Check your gears are changing properly and ensure proper derailleur cable tension.
  4. Check chain wear.
  5. Check for corrosion damage.
  6. Check spoke tension.

To Do

  • Consult a certified, reputable bike mechanic if you have any doubts or concerns.
  • Replace any damaged, worn, or broken components.

Every 6 Months or every 750-1250 miles (1200-2000 km)

Inspect and Service

  1. Check the points raised in the two schedules above.
  2. We highly recommend a thorough safety check and tune-up by a certified, reputable bike mechanic.

To Do

  • Consult a certified, reputable bike mechanic if you have any doubts or concerns.
  • Replace any damaged, worn, or broken components.

Every 12 Months or every 2000 miles (3000 km)

Inspect and Service

  1. We recommend that your BGB eBike is thoroughly and comprehensively inspected in its entirety by a certified, reputable bike mechanic.

To Do

  • Book your BGB eBike into a certified, reputable bike mechanic workshop.
  • A thorough and comprehensive inspection is required.
  • If any parts or components need to be replaced or are suggested to be replaced that this work is carried.
  • Failure to do so will void your warranty.

Safety Checklist

NOTICE: Before every ride, we recommend following this safety checklist.

  • Check your brakes work properly.
  • Check tyres have good tread, have no bulges or excessive wear, and are free from any other damage, and are inflated corrected and within the recommended limits as described on the tyre sidewalls. Check there are no air leaks.
  • Check wheels run true and have no obvious wobbles, dents, or kinks. Ensure all wheel spokes are tight and not broken.
  • Check axle nuts and quick-release mechanisms to ensure they are tight and correctly positioned.
  • Check the handlebar and stem are correctly adjusted, tightened, and allow proper steering.
  • Check the chain is clean, oiled, and runs smoothly.
  • Check all bearings are lubricated, run freely, and display no excess movement, grinding, or rattling.
  • Check pedals and cranks are secure.
  • Check that the derailleur is functioning properly.
  • Check that the seat is adjusted properly and secure.
  • Check that the electric motor works as it should and runs freely and is not making any unusual noises.
  • Check the battery is fully charged, not damaged, and locked to the battery mount.
  • Check all electrical connectors are secure, not damaged, and function as they should.
  • Check obvious signs of ANY damage.
  • Check ALL fittings on the bike are properly secured and functioning.
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